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  • About us
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  • Awards
  • Come and work for us
  • Meet the Board
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    • Our policies
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Our policies

Our latest policies
  • An Ethical Policy which encompasses standards of reporting, disclosure and honest and ethical conduct of all staff

    An Environmental policy, which encompasses our pledges on environmental sustainability

    A Climate Change policy which details how we will reduce our impact on climate change

    A Biodiversity policy which contains our commitment to promoting green spaces and access to nature in our neighbourhoods

    A Sustainable Procurement Policy, which which sets out how we will manage the social, economic and environmental impact of our procurement decisions.

    A Customer Involvement policy, which ensures fair and productive engagement with customers

    A Customer Feedback policy which sets out guidance for how customers can raise complaints, comments, compliments and suggestions for improvement

  • A Customer Access Policy which details how we work in partnership with customers to provide places where people want to live

    An Equality and Diversity policy which sets out our commitment to accessibility, diversity and equality of opportunity

    A Whistleblowing policy which ensures that staff are able to raise any concerns about the company

    A Health and Safety policy, which demonstrates our commitment to achieving the highest possible standards of health, safety and environmental protection

     An Influencing policy, which details how we aim to conduct ourselves in influencing the Government

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