| January |
|
| Regional
Customer Experience Panel |
14 January - North East Region |
| Regional Customer Forum |
17 January - North and West Region |
| Customer Action
Group - Asset Management |
18 January -
Customer Involvement Communication
|
| Customer Action Group - Asset
Management |
w/c 18 January - Supply chains |
| February |
|
| Area Liason Panel |
2 February - Castle Rock Edinvar |
| Regional
Customer Experience Panel |
3 February - South East Region |
| Regional Customer Forum |
3 February - South East Region |
| Customer Action Group - Community
Safety |
10 February - Improving community safety for residents at
The Manor, Sheffield |
| Customer Inspectors |
15 February - Taster day - East |
| Customer Inspectors |
17 February - Taster day - South |
| March |
|
| Customer Action Group - Income
Collection |
1 March - 12 March - Proposed meeting to take place between
these dates |
| Customer Inspectors |
2 March - Customer Inspector training day 1 |
| Homeowners Forum |
w/c 3 March - Homeowners Meeting |
| Regional Customer Experience Panel |
4 March - North East Region |
| Futures Group |
5th March - Meeting - 305 Gray's Inn Road, London |
| Income Collection Centre Customer Action
Group |
5 March - Eastbourne |
| Customer Inspectors |
8 March - Customer Inspector training day 2 |
| Income Collection Centre Customer Action
Group |
11 March - Newcastle |
| Customer Action Group - Complaints |
16 March - 28th March - Proposed meeting to take place between
these dates |
| National Customer Forum |
17 March - Meeting Leeds |
| National Customer Experience Panel |
22 March - Meeting Leeds |
| Income Collection Centre Action Group |
23 March - Meeting Milton Keynes |
| Individual Support Focus Group |
29 March |
| April |
|
| Regional Customer Experience Panel |
9 April - North East Region |
| Regional Customer Experience Panel |
13 April - London and South Region |
| Regional Customer Forum |
13 April - London and South Region |
| Regional customer Forum |
20 April - South West Region |
| Regional Customer Experience Panel |
21 April - South West Region |
| Regional Customer Experience Panel |
28 April - North and West Region |
| May |
|
| Mystery Shopping |
4 May - 28 May - Provisional training sessions |
| Customer Action Group - Asset
Management |
4 May - Black and Ethnic Minority Meeting |
| Regional Customer Forum |
6 May - North and West Region |
| Customer Involvement Week |
19 - 26 May - Nationwide |
| Regional Customer Forum |
21 May - North East Region |
| Regional Customer Experience Panel |
25 May - Chilterns and Milton Keynes Region |
| Regional Customer Forum |
25 May - Chilterns and Milton Keynes Region |
| Joint Regional Customer Experience Panel
and Regional Customer Forum |
25 May - South West Region |
| Cotman Customer Liaison Panel |
25 May - Norwich |
| Regional Customer Experience Panel |
28 May - Sheffield |
| Regional Customer Forum |
28 May - Sheffield |
| June |
|
| Homeowners Forum |
w/c 1 June - Homeowners Meeting |
| Futures Group |
8 June - Meeting Leeds |
| Regional Customer Experience Panel |
10 June - North East Region |
| Regional Customer Forum |
15 June - South West Region |
| Regional Customer Experience Panel |
15 June - Central and South Lancashire |
| Regional Customer Forum |
15 June - Central and South Lancashire |
| Regional Customer Experience Panel |
15 June - North and West Region |
| Regional Customer Experience Panel |
16 June - South West Region |
| Regional Customer Experience Panel |
17 June - South East Region |
| Regional Customer Forum |
17 June - South East Region |
| National Customer Forum |
22 June - Meeting 305 Gray's Inn Road, London |
| Individual Support Focus Group |
28 June |
| Regional Customer Experience Panel |
29 June - London and South Region |
| Regional Customer Forum |
29 June - London and South Region |
| July |
|
| Regional Customer Experience Panel |
16 July - Hull Region |
| Regional Customer Experience Panel |
16 July - North East Region |
| Regional Customer Forum |
16 July - Hull Region |
| Regional Customer Forum |
19 July North and West Region |
| Regional Customer Experience Panel |
20 July - Greater Manchester and Cheshire Region |
| Regional Customer Forum |
20 July - Greater Manchester and Cheshire Region |
| National Customer Experience Panel |
20th July - Meeting 305 Gray's Inn Road, London |
| Regional Customer Experience Panel |
27 July - London and South Region |
| Regional Customer Forum |
27 July - London and South Region |
| Regional Customer Experience Panel |
27 July - North and West
Region |
| August |
|
| Area Liaison Panel |
4 August - Castle Rock Edinvar |
| Regional Customer Forum |
17 August - South West Region |
| Regional Customer Experience Panel |
18 August - South West Region |
| Cotman Customer Liaison Panel |
19 August - Norwich |
| Regional Customer Experience Panel |
19 August - South East Region |
| Regional Customer Experience Panel |
20 August - Sheffield Region |
| Regional Customer Forum |
20 August - Sheffield Region |
| Regional Customer Experience Panel |
24 August - Chilterns and Milton Keynes Region |
| Regional Customer Forum |
24 August - Chilterns and Milton Keynes Region |
| Regional Customer Experience Panel |
27 August - North East Region |
| September |
|
| Regional Customer Experience Panel |
1 September - Central and South Lancashire |
| Regional Customer Forum |
1 September - Central and South Lancashire |
| Regional Customer Forum |
3 September - North East Region |
| Customer Action Group - Complaints |
6 - 17 September - Proposed meeting to take place between
these dates |
| Futures Group |
7 September - Meeting South Rings, Preston |
| Regional Customer Experience Panel |
7 September - North and West Region |
| Homeowners Forum |
w/c 13 September - Homeowners Meeting |
| Regional Customer Forum |
16 September - South East Region |
| National Customer Forum |
28 September - Meeting South Rings, Preston |
| October |
|
| Area Liaison Panel |
6 October - Castle Rock Edinvar |
| Regional Customer Experience Panel |
8 October - North East Region |
| Individual Support Focus Group |
11 October - Provisional date for meeting |
| Regional Customer Forum |
19 October - South West Region |
| Regional Customer Experience Panel |
19 October - Greater Manchester and Cheshire Region |
| Regional Customer Forum |
19 October - Greater Mancehster and Cheshire Region |
| Regional Customer Experience Panel |
20 October - South West Region |
| National Customer Experience Panel |
26 October - Meeting South Rings, Preston |
| November |
|
| Regional Customer Forum |
4 November - London and South Region |
| Regiona Customer Experience Panel |
4 November - London and South Region |
| Regional Customer Forum |
12 November - North East Region |
| Regional Customer Forum |
15 November - North and West Region |
| Regional Customer Experience Panel |
18 November - South East Region |
| Regional Customer Experience Panel |
19 November - Sheffield Region |
| Regional Customer Forum |
19 November - Sheffield Region |
| Regional Customer Experience Panel |
19 November - North East Region |
| Regional Customer Experience Panel |
23 November - Chilterns and Milton Keynes Region |
| Regional Customer Forum |
23 November - Chilterns and Milton Keynes Region |
| Joint Regional Customer Experience Panel
and Regional Customer Forum |
24 November - South West Region |
| Homeowners Forum |
w/c 29 November - Homeowners Meeting |
| December |
|
| Area Liaison Panel |
1 December - Castle Rock Edinvar |
| Regional Customer Forum |
2 December - Central and South Lancashire |
| Regional Customer Experience Panel |
2 December - Central and South Lancashire |
| National Customer Forum |
7 December - Meeting Leeds |
| Regional Customer Experience Panel |
14 December - Chilterns and Milton Keynes Region |
| Regional Customer Forum |
14 December - Chilterns and Milton Keynes Region |
| Regional Customer Experience Panel |
15 December - South West Region |
| Cotman Customer Liaison Panel |
16 December - Norwich |
| Regional Customer Liaison Panel |
16 December - South East Region |
| Regional Customer Forum |
21 December - South West Region |